Ask for customs coordination when your route or goods require it. The documentation and service depend on the actual origin, destination and customs status of the shipment.
Identify the route and the nature of the goods
Used household belongings, newly purchased furniture and commercial cargo can require different information. Explain who owns the items, where they are collected and where they will be delivered. Prepare an inventory and relevant supporting documents for review by the appointed specialist or broker. Do not assume that a move automatically qualifies for tax relief, or that every European movement has the same customs requirements.
Keep clearance charges separate from transport
Customs coordination, duties, taxes, inspections or storage imposed during clearance are not included merely because you request a transport quote. The quotation must identify any agreed customs service and the treatment of additional charges. Incomplete or inconsistent documents can affect collection and delivery planning. Submit accurate information early and confirm who is responsible for declarations, supporting evidence and payment before dispatch.
What we need to prepare your quote
- Origin, destination and border legs
- Personal belongings or commercial goods
- Inventory and supporting documents
- Responsible contact and shipment timing
A clear scope before collection
The quotation is based on the actual load and service requirements. Tell us about stairs, lifts, the walking distance from the vehicle, fragile items and any fixed delivery slot. Packing, assembly, storage, specialist equipment and customs handling are included only when expressly confirmed in your quotation. Sending an enquiry does not reserve a vehicle or create a booking.
Check that the service matches the job
Use Customs coordination for removals & freight when the shipment is genuinely defined by Customs coordination for removals & freight. Confirm the cargo or inventory, route, dates, access and expected handover before comparing quotations. A service label does not automatically include packing, extra labour, storage, customs work or inside placement.
Give both sites the same instructions
Provide collection and delivery postcodes, contacts, opening hours, stairs or loading-bay details, parking limits and the equipment available. Add packed dimensions and gross weight for freight, or a room-by-room inventory and large-item measurements for a move.
Confirm the written scope
The accepted quotation should identify capacity, handling, dates, optional work and known access assumptions. Declare regulated, fragile, high-value or temperature-sensitive goods before booking. An enquiry allows the team to assess the job but does not reserve a vehicle.